Refund policy for monthly and annual memberships, and one-time course purchases.
We want to be completely transparent about our refund policy so you can make informed decisions about your MedCircle investment.
Our refund policy
Monthly and Annual Memberships:
- All membership payments are final and non-refundable
- This policy allows us to continue creating high-quality content and maintaining our platform
- You can cancel at any time to stop future charges
- After cancellation, you retain full access until your billing cycle ends
- No partial refunds for unused portions of your membership period
Individual Course Purchases:
- All course purchases are final and non-refundable
- Once purchased, you have lifetime access to the content
- We recommend reviewing course descriptions carefully before purchasing
- Preview materials are available to help you make informed decisions
Why this policy exists:
- Ensures we can continue investing in expert content creation
- Allows us to maintain fair pricing for all members
- Supports our mission of accessible mental health education
Before you purchase:
- Take advantage of any free trial periods
- Review course descriptions and learning objectives
- Contact support if you have questions about content
- Consider starting with a monthly membership to test our platform
Having second thoughts? We’re here to help you get the most value from your membership rather than seeking a refund.